Privacy policy
Carly Trundle Artistry respects your privacy. This policy explains what information we collect, how we use it, and the choices available to you.
1. What we collect
When you send an enquiry via WhatsApp or book a treatment, we collect your name, contact details (phone, email, or messaging handle), and any skin or medical information you share to help us provide a safe and suitable treatment.
2. How we use it
- To confirm and manage your appointments
- To send treatment-related communication (confirmations, aftercare, follow-ups)
- To keep an internal client record for treatment history and continuity of care
- To occasionally send you news or offers, only if you have explicitly opted in
3. Sharing
We do not sell or rent your personal data. WhatsApp messages are handled directly with Carly and are not shared with third parties. Any communication you send is treated as confidential and used only to arrange and deliver your treatment.
4. Storage and security
Client records are stored securely, on password-protected devices and services. We take reasonable steps to protect your information against unauthorised access, loss, or misuse. Records are kept only as long as needed for care continuity or as required by applicable regulations.
5. Your choices
- You can ask to see what information we hold about you
- You can ask us to correct or update your information
- You can ask us to delete your information, subject to any record-keeping obligations
- You can unsubscribe from marketing at any time
6. Cookies
This website uses minimal cookies. See our Cookie Policy for details.
7. Changes to this policy
We may update this policy from time to time. The version published on this site at any given moment is the version that applies.
8. Contact
Privacy questions can be sent to info@ctartistry.com.
Last updated: [date to confirm with Carly before publishing]